163,700 R

Median Base Salary

How much does a Technical Support Specialist make in Cape Town ?

The base salary for a Technical Support Specialist in Cape Town is 163,700 R. Also known as: Helpdesk Specialist, IT Support Specialist, Tech Support Expert.
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163,700 R

Median Base Salary (percentile 50th)

58 observations

Excellent Confidence

34,000 R Bonus per year

180,700 R of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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83400.0 R

Min salary

308800.0 R

Max salary

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👤 Technical Support Specialist in 📍 Cape Town

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Carles Font

CEO and Partner | Q-tech

Responsibilities: - Provide technical support to customers through phone, email, and other channels - Diagnose and troubleshoot technical issues - Maintain customer records and document technical solutions - Identify and escalate complex customer issues to senior team members - Assist in the development and implementation of technical support processes Requirements: - High school diploma or equivalent - Excellent customer service and communication skills - Ability to work independently and manage multiple tasks - Ability to learn quickly and stay up to date with new technologies Preferred Skills: - Experience in customer service - Knowledge of basic computer hardware and software - Knowledge of network systems and protocols - Experience with customer relationship management software

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